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Privacy Policy

A legal disclaimer

General Information
The information contained on this website and in any digital communications from HellasBig is for general informational purposes only. While we strive to ensure that all content is accurate and up to date, we make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or reliability of the information.

No Guarantee of Availability
Travel services, accommodations, and experiences are subject to availability and third-party provider terms. HellasBig does not guarantee the availability of any service until booking is confirmed in writing.

Limitation of Liability
In no event shall HellasBig, its affiliates, or partners be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or website.

Third-Party Links
Our website may contain links to third-party websites. We do not control or endorse the content, privacy practices, or terms of those websites and are not responsible for any damages or losses incurred as a result of using them.

Intellectual Property
All content on this site—including text, imagery, logos, and video—is the property of HellasBig unless otherwise stated. Unauthorized use is prohibited.

Travel Risks
Travel entails inherent risks. By engaging with our services, you acknowledge that you accept these risks and agree to take appropriate precautions. HellasBig is not liable for any losses or injuries that occur during travel, unless caused by gross negligence or willful misconduct.

Changes to Legal Terms
We reserve the right to modify this disclaimer or our privacy policy at any time. Updates will be posted on this page.

Privacy Policy - the basics

HellasBig (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a. Personal Data
We may collect personally identifiable information, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Passport or ID information (for travel bookings)

  • Social media handles (if you contact us via social platforms)

b. Usage Data
We automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visit

  • Referring URL

c. Cookies and Tracking
We use cookies and similar tracking technologies to improve website functionality and user experience.

2. How We Use Your Information

We use the collected data to:

  • Provide our travel and concierge services

  • Process payments and bookings

  • Communicate with you about your itinerary or inquiry

  • Improve our website and customer experience

  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Your consent

  • The performance of a contract

  • Legal obligations

  • Legitimate interests pursued by HellasBig

4. Sharing Your Information

We may share your information with:

  • Travel and hospitality partners (e.g., hotels, airlines, tour operators)

  • Payment processors

  • Marketing platforms (only with consent)

  • Legal authorities if required

We never sell your data.

5. International Data Transfers

Your data may be transferred to and stored in countries outside the EU. We ensure appropriate safeguards are in place.

6. Data Retention

We retain your data only as long as necessary for the purposes stated or as required by law.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your data

  • Correct or update your data

  • Delete your data (“right to be forgotten”)

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, email us at: [insert contact@hellasbig.com]

8. Security

We use administrative, technical, and physical safeguards to protect your data.

9. Contact Us

If you have questions about this Privacy Policy, contact:
Email: marketing@hellasbig.io
Address: 37 Lazaraki street, Glyfada, 16675, Athens, GREECE 

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